Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Washwood Heath Urgent Care Centre
Clodeshall Road
Birmingham
West Midlands
B8 3SN
Tel: 0121 322 4310
09:00 – 21:00
Birmingham NHS Walk-In Centre
Lower Ground Floor
66 High Street
Birmingham
West Midlands
B4 7TA
Tel: 0121 255 4500
08:00 – 18:00
Solihull Hospital
Lode Lane
Solihull
West Midlands
B91 2JL
Tel: 0121 424 2000
10:00 – 20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, health reviews and cervical screening.

Contact a Nurse

Book an appointment on the phone0121 747 8291
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0121 747 8291

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

West Midlands Police Domestic Abuse support

Domestic abuse is any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who have been intimate partners or family members, regardless of sexuality.

Website: www.west-midlands.police.uk

Birmingham and Solihull Women’s Aid Domestic Abuse Helpline

Birmingham and Solihull Women’s Aid Domestic Abuse Helpline supports women and children affected by domestic violence and abuse.

Telephone: 0808 800 0028

Website: www.bswaid.org

Email: info@bswaid.org

Birmingham LGBT Domestic Abuse Service

Birmingham LGBT Domestic Abuse Service’s vision is a vibrant, diverse lesbian, gay, bisexual and trans community in Birmingham, UK in which individuals can realise their full potential and have equal access to what the city has to offer.

Telephone: 0121 643 0821

Website: www.blgbt.org

Email: hello@blgbt.org

Rape Crisis

If you are a girl who has experienced rape, sexual abuse or sexual assault you can get help, information and support from trained female support workers via their helpline. They will be able to tell you details of your nearest support services. They also provide information for partners, family, friends and other people who are supporting a survivor of sexual violence. You can get more information on their website.

Telephone: 0808 8029999

Website: www.rapecrisis.org.uk

The Men’s Advice Line

If you are a boy who is experiencing abuse, or have in the past, you can speak to trained advisors who provide support specifically for men experiencing violence from their partners, and who can offer you emotional support and practical advice.

Telephone: 0808 8010327

Website: www.mensadviceline.org.uk

Email: info@mensadviceline.org.uk

Bereavement

Mind: Bereavement

Mind provides information on bereavement, where to go for support, and suggestions for helping yourself and others through grief.

Website: www.mind.org.uk

BEAD: Bereaved through Alcohol and Drugs

BEAD’s aim is to be a source of information, support and hope for anyone whose loved one has died as a result of drug or alcohol use.

Telephone: 0808 808 1677

Website: www.beadproject.org.uk

Email: helpline@cruse.org.uk

Child Bereavement UK

Child Bereavement UK supports families and educates professionals both when a baby or child of any age dies or is dying, and when a child is facing bereavement.

Facebook: @ChildBereavementUK

Twitter: @CBUKHelp

Telephone: 0800 02 888 40

Website: www.childbereavementuk.org

Email: support@childbereavementuk.org

Cruse Birmingham

Cruse Bereavement Care Birmingham, based in the city centre, provides free bereavement support and counselling to anyone living in the Birmingham area. They offer support for children, young people and adults.

Telephone: 0808 808 1677

Website: www.crusebirmingham.co.uk

Email: enquiries@crusebirmingham.co.uk

Carers

Carers Trust

Carers Trust is a major charity for, with and about carers. They work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Facebook: @CarersTrust

Twitter: @CarersTrust

Website: www.carers.org

Support for Carers

The Birmingham City Council website offers information on support available for Carers, including applying for Carer’s Break Grant, Birmingham Carers Hub and Birmingham Parent Carer Forum.

Website: www.birmingham.gov.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

West Midlands Child Health Information System

Working in partnership with NHS England, colleagues within the Children and Families Division of BCHC, other NHS organisations and the Local Authority the Child Health Department provides administrative and information services to Universal Nursing Services and GP practices throughout the city.

Telephone: 0121 466 3300

Website: www.bhamcommunity.nhs.uk

Email: bham.childhealthteam@nhs.net

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

MeetUp

A wide range of social groups in Birmingham.

Website: www.meetup.com

Quench Arts

Quench Arts design their own projects to address identified need, working together with local communities and partners across the West Midlands. Their experience has shown us that using the arts can make a positive difference to people’s lives. ​

Website: www.quench-arts.co.uk

Email: info@quench-arts.co.uk

MECC Trust

The MECC was set up to provide a platform for Muslims in the community to develop their educational requirements and raise their awareness of Islamic values and principles. Over the years, the MECC has provided consultation to statutory bodies relating to religious and cultural matters.

Website: www.mecctrust.co.uk

Community Flow

Their aim is to support individuals to achieve all that they truly wish to become, and to inspire them to recognise their own innate health and wellbeing, enabling them to achieve their aspirations and goals. They promote positive attitudes, self-esteem, confidence, self-respect and total inclusion.

Telephone: 01213 270 671

Website: www.communityflow.org.uk

Email: info@communityflow.org.uk

Birmingham LGBT

Birmingham LGBT’s vision is a vibrant, diverse lesbian, gay, bisexual and trans community in Birmingham, UK in which individuals can realise their full potential and have equal access to what the city has to offer.

Telephone: 0121 643 0821

Website: www.blgbt.org

Email: hello@blgbt.org

Drugs and Alcohol

Change Grow Live

Change Grow Live’s mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential. The vision they’re working towards is to develop, deliver and share a whole person approach that changes society.

Telephone: 0121 227 5890

Website: www.changegrowlive.org

Email: birmingham.info@cgl.org.uk

Aquarius

A Midlands based charity supporting people to change their behaviours and change their lives.

Telephone: 0121 622 8181

Website: www.aquarius.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Forward Thinking Birmingham

The city’s mental health partnership for 0-25 year olds.

Telephone: 0300 300 0099

Website: www.forwardthinkingbirmingham.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Age UK Birmingham

Age UK Birmingham offers a free and confidential information and advice service for people aged 50 and over, their families and carers.

Telephone: 0121 437 0033

Website: www.ageuk.org.uk

Email: info@ageukbirmingham.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Maternity

Your Pregnancy and Baby Guide

Am I pregnant? What should I be eating? Is it normal to be this tired? How can I help my partner during labour? Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here.

Website: www.nhs.uk

Pregnancy Yoga Classes

If you want to stay active during pregnancy and to prepare your body for your baby’s birth, then pregnancy yoga can help. Pregnancy yoga classes offer many benefits to expectant mums, both physically and emotionally.

Website: www.emmasdiary.co.uk

Mummy Social

Find an instant support network ready and willing to share help, advice and a shoulder if you need it. Make friends with other mums near you. Arrange play dates and group socials. Chat with our supportive community of mums.

Website: www.mummysocial.com

Download from: play.google.com

Download from: itunes.apple.com

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Umbrella

Umbrella provides free and confidential sexual health services in Birmingham and Solihull, including all types of contraception and STI testing and treatment. Their service is non-judgmental and for people of all ages, genders and orientations. Everyone is welcome, and you don’t need to see a GP first.

Telephone: 0121 237 5700

Website: www.umbrellahealth.co.uk

Better2Know

When you are worried that you may have a sexually transmitted infection or disease you want answers fast. Better2Know is the UK’s largest private provider of sexual health testing services.

Telephone: 020 3944 4277

Website: www.better2know.co.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open 24 hours, Monday to Friday.

Telephone: 0300 123 7123

Stop Smoking

Smokefree

Learn about different tools to help you quit and how to use them.

Website: www.smokefree.gov

ASH

In July 2019, the UK Government set out its ambition for England to be smokefree by 2030. ASH is joining over 40 organisations, including Cancer Research UK and Fresh, calling on the Government to set out measures to deliver on its ambition for a Smokefree 2030.

Telephone: 0207 404 0242

Website: www.ash.org.uk

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Body Transformation

Body Transformation offers Suitable exercise routines and diet advice as well as ongoing support and accountability. They help people maintaine weight and get healthier. They also offer free weight loss guide.

Telephone: 07727 711423

Website: www.bodytransformation.co.uk

Fooducate

Fooducate allows you to compare foods and beverages. Click on a category or search the database to see products listed with a calorie amount and an assigned letter grade. This makes it easy to find products that are better for you (the As) when you aren’t sure which item or brand to purchase.

Website: www.fooducate.com

WW

Meetings, Online or a little bit of both. They’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?