Your health record includes information like any conditions or allergies you have and any medicine you’re taking.
Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.
You can access your health record and nominate someone you trust to access it too.
You can use your NHS account (through the NHS website or NHS App) or SystmOnline to access your health record.
You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.
Request access to your full health record online
First, you need to register for online services and prove who you are. To request access:
- fill out a register for online services form and choose to access your full health record
- upload or visit the surgery with photo ID so we can confirm your identity
- if you are setting up access for the first time, we will give you a username and password
- go to SystmOnline or the app for access
From 2nd February 2023, you will be able to see new information from your doctor (GP) on your online account. You can see this through the NHS app, website or another secure record access app.
This information will include notes from your appointment as well as test results and any letters about future appointments. If you would like more information, or if you do not want access to your record, email harlequin.surgery@nhs.net or call 0121 747 8291.
Access to other medical records
For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.